Terms & Conditions
Effective date : 12 May 2025
| Service Provider | Georgiana MAES ONESIM, registered with URSSAF, with a secondary activity as a French immersion provider. |
|---|---|
| Website Owner | Georgiana MAES ONESIM |
| Website | french-immersion-teacher-home.com |
| Contact | contact@french-immersion-teacher-home.com |
| Web Hosting provider | hostinger.com |
| Liability Insurance | Axa |
Qualifications: All teachers in our network are fully qualified and certified French language instructors, each with several years of professional teaching experience. Their credentials and references are carefully verified, and they are selected not only for their teaching expertise but also for their ability to provide a warm, welcoming, and immersive learning environment.
Scope of Application
These terms apply to all services offered on this website, including immersion stays and private French lessons. The Service Provider reserves the right to modify the conditions without prior notice.
Pricing
Prices are listed in euros and available for the Client to view on the website. VAT is not applicable. The Service Provider may adjust prices, but billing is based on the rates in effect at the time of booking.
Booking/Service Orders
The selection of booking time slots is made directly on the website. A prebooking and a down payment of thirty percent (30%) are required to secure your reservation.
Transfer of the outstanding balance (70%) must be paid at least 30 days before the day of arrival.
For transfers originating outside the European Union, payment must be made via Wise. Should the client opt for an alternative payment method, he/her shall bear full responsibility for all associated transaction fees, including any charges applied to FITH upon receipt of the funds.
Payment & Security
For bookings made more than 4 weeks prior to the start of the stay, either full payment or a deposit of 30% is required at the time of booking, with the remaining balance due no later than 4 weeks before the service begins.
For bookings made less than 4 weeks before the start of the stay, full payment must be made immediately.
Services can be booked up to 1 week before their start date..
Immersion stays – Cancellation and Postponement
Cancellations or postponements must be submitted in writing and the student must confirm that the Provider received his notification.
If a cancellation or postponement request is received at least 30 days before your arrival, the Provider will charge a €150 cancellation/postponement fee, plus 10% of the total program fee for the week(s) being canceled or postponed.
All cancellations are subject to fees.
For cancellations or postponements received less than 30 days prior to arrival, no refund will be issued.
Cancellation requests made between the 1st and 15th of a month will be processed on the last day of that month.
Requests made after the 15th will be processed on the last day of the following month.
Once a program has started, it is considered complete, and no refund or credit can be issued for missed lessons, weeks, or courses—whether partially or fully unattended. Accommodation fees are also non-refundable.
In the event of an emergency requiring you to cancel during your stay, no reimbursement will be provided. Refer to your travel insurance terms. However, the Provider may offer alternative dates or a mutually agreed-upon form of compensation.
Should the Provider have an emergency after the program has started and cannot continue, she will offer alternative dates, another homestay destination, or a proportional reimbursement based on the remaining duration of the stay.
Online courses – Cancellation and Postponement
Course Schedule: A specific schedule for online courses must be established and agreed upon by both the student and the Provider. This schedule is contractual.
Cancellations and Force Majeure: In cases where the student cancels courses, except under force majeure the Provider is not obligated to refund the canceled lessons.
Limitation on Cancellations: Cancellations should be rare. If a student cancels more than three consecutive lessons without prior agreement with the Provider, the contract will be terminated, and the deposit will be forfeited.
Notice of Termination or Reduction of Courses:
- Termination Notification:The student must notify the Provider at least two weeks in advance if he wishes to terminate the contract or reduce the number of weekly courses.
- Insufficient Notice: If less than two weeks’ notice is given, or if the student misses courses during this periodthe Provider will retain the deposit.
Online courses – Holidays and Course Interruption
Notification of Holidays: For interruptions lasting more than three weeks, the student must inform the Provider at least two weeks in advance.
Course Resumption: The resumption date will be agreed upon by the student and the Provider. If the student fails to resume lessons on this date, the contract will be terminated, and the deposit forfeited.
Insurance
Students are responsible for obtaining insurance that covers cancellation, accidents, illness, injuries, loss or theft of personal belongings, or damages caused to a third party. Liability insurance (Civil Remedies) is highly recommended. The Provider cannot accept any responsibility for accidents involving third parties or property during the stay
Applicable Law and Dispute Resolution
In the event of a dispute, French law shall apply, and mediation will be the preferred method for resolving the issue.
